Shipping & Returns

Shipping
When an order is placed, it normally takes our team 2 business days to get your order processed, packed and ready to ship to you. Once an order is sent out shipping time can vary by destination.

We currently only ship within the UK, for international orders please email us at hello@gut-smart.uk . International orders may be subject to additional postage fees, custom fees and/or taxes depending on location. We're sorry but we will have to pass these additional fees on in order for you to receive our products.

Returns
If you are not satisfied with your purchase, you may request a refund within 14 days from the date of purchase (minus shipping/handling, customs and/or duties).

Refunds can only be processed on unopened and undamaged products. Refunds take approximately 2-5 business days to process.

To initiate a refund, please email us at hello@gut-smart.uk